Flatwaale values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, mobile application, or services.

  1. Information We Collect:
  • Personal details (name, email, phone, address) provided during registration or service usage.
  • Payment and transaction information processed securely via our payment partner Razorpay.
  • Property details and service preferences.
  • Device and usage data for improving our platform.
  1. How We Use Your Information:
  • To provide rental property management services.
  • To process payments, rentals, and service requests.
  • To send important updates, notifications, or service-related communication.
  • To improve our platform, security, and user experience.
  1. Data Sharing:
  • We do not sell or trade your personal data.
  • Information may be shared with verified third parties (e.g., legal, maintenance vendors, payment processors) strictly for service purposes.
  • Data may be disclosed if required by law or government authorities.
  1. Data Security:
  • Payments are processed securely through Razorpay.
  • We use industry-standard security measures to protect user data.
  1. User Rights:
  • You can request access, update, or deletion of your personal data by contacting us at support@flatwaale.com.
  1. Updates:
  • This policy may be updated periodically. Continued use of our services implies acceptance of updates.

For any concerns, please write to us at support@flatwaale.com.